Maurice D.
2 Contributions
BAD SERVICE ! UNDELIVERED FULL ORDER
I love Nuxe products, but never ever again use their official website for ordering ! I've made and paid my order on 30th April 2022 and only received a partial of my order on 9th May and today received an e-mail from them that they have successfully cancelled my order !! what the hell..? and not even right away refunded my money ! A very bad customer service !
Lisa Gardner
2 Contributions
Delivery Problems/3 Times Location Change
Delivery of my order was diverted to a courier service that did not have my order. CS was adamant that I collect elsewhere far from my home. Nuxe refused to send to my home which was the least they could do. I suggest to never ever order on their website and just buy from a store. Nuxe is incapable of online retail professionalism.
Vicky M489
2 Contributions
Ordered items
Ordered items, should have included candles. The candles weren't in the package sent. I have emailed Nuxe 5 times and not one single reply. Really poor customer service. I would avoid or buy their products from a 3rd party. Avoid buying direct from Nuxe
Gorgeous smell
Gorgeous smell, great consistency, makes your skin feel fresh & clean.
Bernard G.
3 Contributions
I love their products they are…
I love their products they are beautiful, especially the dry oil. I use on my face nightly and when I wake up my skin is glowing but not greasy! Beautiful stunning products xxx
Mcdonalid508
2 Contributions
Amazing!
Amazing!
Never had a bad experience ordering from Nuxe or with their products. Where issues have arisen, they have always been rectified by their amazing social media team/customer service team.
I have been using Nuxe products for YEARS since discovering them in French pharmacies and have ordered from the Nuxe website and other stockists (M&S, Escentual, etc.) and my items always arrive stunningly packaged and with ample samples :).
I love the brand, the products and their ethics and will continue to purchase from the company.
Oliver471
5 Contributions
Possibly the best perfumes I ever…
Possibly the best perfumes I ever owned. I now have most of the body products because of the perfumes. I purchased it first in Marks and even I even got my friends hooked into the brand
The prestigious oil is perfect for…
The prestigious oil is perfect for summer holiday. I use it for hair, body, band and face. I treat all parts with only one product!
Written 22 September 2019
Dennis B.
3 Contributions
Awful
I ordered some items over two weeks ago now and was told the items would be sent within 5 days. I have reveived nothing and have made serveral attempts to contact Nuxe, to which I have received no reply. Do not trust!!
Good to use
It's products are good n affordable. There result is very amazingly good and I love to use it's products. I also prefer every girl to use it
Excellent
I've been using it for a while now and can tell it's great. Never had an issue with that why not give it a trial
Kristin146
2 Contributions
Luxury body oil
Love all of a Nuxe products! They leave your skin velvety and healthy skin and never greasy. Perfect for after shaving and moisturizing after shower
Powell590
5 Contributions
I was sent used second hand products.
I purchased 2 gift sets with Nuxe during the after Christmas sale. One of the sets APPEARED absolutely perfect, the other one - the tamper seal had been opened and sticky taped over, which I wasn't too happy about, but as I was treating myself, not gifting it to anyone else I would have overlooked it had it not been for the fact that two of the four products had clearly been opened, the lip balm had a gouge in it and the hand cream tamper plastic had been removed and badly placed back on. This could have easily been missed by me had I not spotted the sticky tape on the box and only found out too late (I store things until I need them) to send back or it could have been a present for someone and been a massive disappointment to them. I have sent a message to Nuxe (as they avoid putting a telephone number on their website, although they are happy to ask for yours) to try and get a NEW replacement and postage costs/label to send it back, as I don't see why I should be out of pocket for their error. I cannot believe a supposedly high end manufacturer would make this kind of mistake, surely they should have some sort of quality control checking returns haven't been opened and used, so the don't end up flogging used germ filled goods to unsuspecting customers who are making fresh purchases in good faith.
Nathaniel898
3 Contributions
Oil
The dry oil and hand lotion infused with almond oil smells incredible and the brand seems quite good and cost wise id buy it
Written 11 September 2018
Produit super merci juste attention au…
Produit super merci juste attention au collis qui était en mauvais état.